About Your Bill Consumers Energy Consumers energy payment center p.o. box 740309 cincinnati, oh 45274 0309 . payment by phone call 800 371 9811. other contacts. education programs email us m f, 8 a.m. Call 800 477 5050 to get assistance from a customer service representative. occasionally we have to reach out to you about events affecting your utility service. please take a moment to confirm that your consumers energy contact information is current.
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